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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A popup will open. It contains exhaustive information about all the actions that you can perform on the given page. Each pop-up window opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich array of educational video clips explaining how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you searching for, have a peek at our extensive Frequently Asked Questions database, which includes questions asked by real individuals and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new articles so as to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can contact our great team of technical support engineers available 24/7 and eager to assist you with any issue. Each support ticket you open will be answered within 60 minutes (the average support ticket response time is just twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 323487

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com